Our company would not hesitate to recommend Michael of Mr. Locksmith Burnaby.We had a break-in at the office of one of our tenants and needed to secure the commercial building.I phoned Michael and he was available immediately on a Saturday.4 doors were dealt with.Our outside door had the lock replaced with a very secure lock and keys that could not be copied.The inside doors had new dead bolts installed and the main office door had 2 door guardians installed for added security.This last installa… Read more

I contacted Michael with our server room door and shower room door locks in our office. I asked him to come in and quote it and he did so promptly. The price quoted was reasonable It was around the end of office hours when he came in, so he came to do the work the following morning. Again, he was very punctual. The day before, he texted me a lock that he thought would work better on the shower door but wouldn’t cost more. I really appreciated that he thought of what would work for us. All … Read more

Needed 2 locks re-keyed in the Burnaby area. Fast response, great flexible work hours, professional, punctual, courteous and reasonable rates. Willing to explain, teach and well equipped. Well recommended!

This is the 2nd time we’ve called Michael Lee to help us out. The most recent call was to help us replace our locks due to a break in. I emailed Michael at 11:45pm the night of the break in, and he replied 15 mins later. He came by the house at 9am the next day. He helped to re-secure the patio door where the thieves broke in, and added a couple more locks/hardware to reduce the risk of the patio door being compromised again. At the same time he upgraded the dead bolt on the main door to a bigg… Read more

I put myself in a bad position when my key broke off in my door lock at my apartment, i figured my day was done and it’s going to be a bad day, as now i cannot leave. I checked online, and the only site that made me feel comfortable was Mr. Locksmith (Michael). I called him up, very helpful on the phone, and all sounds great. It was a busy day, so a couple of hours to be there, couldn’t ask for more,… except to my surprise, when within just over an hour after i called, he had replaced my … Read more

I had been calling around all morning to find out who could fix the problem I had. Our condo door had dropped and the lock no longer slid closed! I had explained this to a few different businesses who were not able to help me the same day and who did not really reassure me that they would be able to fix it. As soon as I told Michael what the problem was, he assured me that he saw the same problem all the time. He told me that I was I. His way to another appointment but since I was on his rou… Read more

Michael was very nice and helpful. He came the next day after I called him to change locks on 4 doors and add a new heavy duty deadbolt on all 4 doors after one of my patio doors got broken into the day before. He was knowledgeable and I felt safe as I had to leave him to run a quick errand. He was fast and courteous as he even cleaned up after himself. 4 doors were done within a couple of hours with new deadbolts, wraparound plates and metal strike plates on all of them! Would definitely refer … Read more