Our company would not hesitate to recommend Michael of Mr. Locksmith Burnaby.We had a break-in at the office of one of our tenants and needed to secure the commercial building.I phoned Michael and he was available immediately on a Saturday.4 doors were dealt with.Our outside door had the lock replaced with a very secure lock and keys that could not be copied.The inside doors had new dead bolts installed and the main office door had 2 door guardians installed for added security.This last installa… Read more

I contacted Michael with our server room door and shower room door locks in our office. I asked him to come in and quote it and he did so promptly. The price quoted was reasonable It was around the end of office hours when he came in, so he came to do the work the following morning. Again, he was very punctual. The day before, he texted me a lock that he thought would work better on the shower door but wouldn’t cost more. I really appreciated that he thought of what would work for us. All … Read more

I contacted Michael after an attempted break in at our apartment. Our door lock was destroyed and we were locked out of our apartment. Michael came over right away, during dinner time, without hesitation. He was very professional and explained to us how the lock was compromised. He showed us the difference between different grades of locks and explained which would be best. The lock we chose at his recommendation was higher quality but it was brushed nickel. Our building requires chrome… Read more

First time using Michael Lee and it was a great experience from start to finish. He was accommodating with scheduling, provided sound advice and very professional. I would highly recommend him. He is very knowledgeable and a very nice guy. He is my go to guy for any locksmith work in the future.

I had been calling around all morning to find out who could fix the problem I had. Our condo door had dropped and the lock no longer slid closed! I had explained this to a few different businesses who were not able to help me the same day and who did not really reassure me that they would be able to fix it. As soon as I told Michael what the problem was, he assured me that he saw the same problem all the time. He told me that I was I. His way to another appointment but since I was on his rou… Read more

Michael was very nice and helpful. He came the next day after I called him to change locks on 4 doors and add a new heavy duty deadbolt on all 4 doors after one of my patio doors got broken into the day before. He was knowledgeable and I felt safe as I had to leave him to run a quick errand. He was fast and courteous as he even cleaned up after himself. 4 doors were done within a couple of hours with new deadbolts, wraparound plates and metal strike plates on all of them! Would definitely refer … Read more

Needed 2 locks re-keyed in the Burnaby area. Fast response, great flexible work hours, professional, punctual, courteous and reasonable rates. Willing to explain, teach and well equipped. Well recommended!

Fantastic fast service and reasonably priced. After locking myself out of the house and calling another local locksmith who quoted me a 2 hour wait (on a Wednesday morning?) and higher rate I gratefully found Mr Locksmith. I called the automotive locksmith first in error but was met with the most helpful and sympathetic ear who gave me the number to Michael as he handled premise locks. I wasn’t able to reach Michael by phone and left a message and texted him as offered in his voice message. He … Read more