Michael was very accommodating when we scheduled the appointment. He showed up early, which was great. Very friendly guy. He even mentioned that my place is not his assigned area, but because I specifically asked for him, through the reviews in Yelp, that he came out to do the work. I definitely would recommend him.

Fantastic fast service and reasonably priced. After locking myself out of the house and calling another local locksmith who quoted me a 2 hour wait (on a Wednesday morning?) and higher rate I gratefully found Mr Locksmith. I called the automotive locksmith first in error but was met with the most helpful and sympathetic ear who gave me the number to Michael as he handled premise locks. I wasn’t able to reach Michael by phone and left a message and texted him as offered in his voice message. He … Read more

Michael was the first person I called because of the great reviews he had received and our experience was just as good if not better.He is very professional, knowledgeable, trustworthy and caring.The lock in my dad’s condo was faulty and dad was stuck outside for 15 minutes trying to turn his key.Even though it was a Saturday morning and Michael was already busy on another job he came by within an hour to replace the lock. In no time at all my dad had a new and better lock installed properly an… Read more

I put myself in a bad position when my key broke off in my door lock at my apartment, i figured my day was done and it’s going to be a bad day, as now i cannot leave. I checked online, and the only site that made me feel comfortable was Mr. Locksmith (Michael). I called him up, very helpful on the phone, and all sounds great. It was a busy day, so a couple of hours to be there, couldn’t ask for more,… except to my surprise, when within just over an hour after i called, he had replaced my … Read more

Our company would not hesitate to recommend Michael of Mr. Locksmith Burnaby.We had a break-in at the office of one of our tenants and needed to secure the commercial building.I phoned Michael and he was available immediately on a Saturday.4 doors were dealt with.Our outside door had the lock replaced with a very secure lock and keys that could not be copied.The inside doors had new dead bolts installed and the main office door had 2 door guardians installed for added security.This last installa… Read more

Michael was very nice and helpful. He came the next day after I called him to change locks on 4 doors and add a new heavy duty deadbolt on all 4 doors after one of my patio doors got broken into the day before. He was knowledgeable and I felt safe as I had to leave him to run a quick errand. He was fast and courteous as he even cleaned up after himself. 4 doors were done within a couple of hours with new deadbolts, wraparound plates and metal strike plates on all of them! Would definitely refer … Read more

This is the 2nd time we’ve called Michael Lee to help us out. The most recent call was to help us replace our locks due to a break in. I emailed Michael at 11:45pm the night of the break in, and he replied 15 mins later. He came by the house at 9am the next day. He helped to re-secure the patio door where the thieves broke in, and added a couple more locks/hardware to reduce the risk of the patio door being compromised again. At the same time he upgraded the dead bolt on the main door to a bigg… Read more

Mr Michael did a great job for us too! My 5-year-old locked the master bedroom and the building manager did not have the key. I called Mr Locksmith Burnaby and Mr Michael came to help us. He was a gentleman and very professional. He opened the door within 10 seconds, and removed the lock mechanism so that my children (or other family members) do not accidentally lock it any more. Highly recommended.

Michael Lee is very professional. Explained the dangers for Smart Key entry. Did a quick 10 seconds demonstration on how to break into my house. I was convinced to purchase a high end lock for both myself and brother. Very pleased with the service.