Cristin M.

I contacted Michael after an attempted break in at our apartment. Our door lock was destroyed and we were locked out of our apartment. Michael came over right away, during dinner time, without hesitation. He was very professional and explained to us how the lock was compromised. He showed us the difference between different grades of locks and explained which would be best.

The lock we chose at his recommendation was higher quality but it was brushed nickel. Our building requires chrome fixtures. Michael said this was not a problem, he would install the brushed nickel and order us the chrome then return and install it. I assumed I would need to follow up to get the chrome fixtures but Michael called two weeks later just as he said he would. He came by on the weekend and installed it for us.

It was comforting to have a professional locksmith during an uneasy situation such as a break in.

We really appreciated his extra effort and would highly recommend Michael.

Cristin M.Barnaby, BC